Competence map

Apart of the importance of basic digital skills of elderly people, it is also necessary that staff and volunteers in elderly care have their own digital skills. In order to provide modern care to the elderly people, digital competences (communication, coordination and continuity) are required. With a cross-sectional questionnaire, the level of the digital skills of this target group is measured, including the determinants that have an influence on it, which are being mapped.

Definition Competence
Competence is a set of skills, combined with knowledge and an ability that makes it possible to perform effectively in a job or situation.

These digital competences for staff and volunteers in elderly care are worked out, based on previous desk research in the Bridge project. The competences are formulated as well as the performances.

Definition Performance
Performance is an activity to realize a given task and involves “doing”. With the performance you can show that you have a competence.


The Digital Competence Map of the BRIDGE-project follows the five competence areas (DigiComp). The key components of digital competence are distributed in 5 areas, summarised in the image below.

The Competence areas: 1 (information and data literacy), 2 (communication and collaboration) and 3 (digital content creation) deal with competences focus on specific digital activities. The Competence areas 4 (Safety) and 5 (Problem solving) are “transversal” as they apply to any type of activity carried out through digital means.

This desk research within the BRIDGE-project leads to an overview of competences and connected performances, which are important for staff and volunteers in working with elderly people, in particular where it is about (the improvement of) digital competences. It is also the starting point for developing learning materials. Each learning material is connected with one of the 8 competences.

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